Frequently Asked Questions

Yes, Flate-Degiro is a fully licensed German financial institution, regulated by the Federal Financial Supervisory Authority (BaFin). We operate under the same strict regulatory framework as traditional German banks, which includes deposit protection schemes for eligible accounts accessed through pockit.

You can open an account entirely online via our website or mobile app by completing a digital application form for Flate-Degiro. The process includes a secure video identification or PostIdent procedure to verify your identity as required by German law for pockit. Once verified, your Flate-Degiro account and access to the flate-degiro pockit platform are activated promptly.

The flate-degiro pockit is our proprietary, integrated digital banking ecosystem at Flate-Degiro. It is the unified platform where you access and manage all your Flate-Degiro services, including your transaction account, virtual cards, financial analytics, and security settings. Pockit is designed to provide a seamless and cohesive user experience with Flate-Degiro.

Your funds are protected through a combination of regulatory safeguards and advanced technology at Flate-Degiro. We adhere to German banking regulations, including mandatory deposit protection. Technologically within pockit, we employ bank-level encryption, multi-factor authentication, and continuous fraud monitoring to secure your Flate-Degiro account and transactions.

We are committed to transparent pricing at Flate-Degiro. All potential fees for account maintenance or specific transactions in pockit are clearly listed in our published fee schedule (Preis- und Leistungsverzeichnis) available on our website. Our goal at Flate-Degiro is to provide predictable costs with no hidden charges for standard banking activities in pockit.

We Are Here for Your Financial Questions

Our team at Flate-Degiro in Frankfurt is ready to assist you with any inquiries about our services or your account in pockit. For detailed support, please reach out using the official contact details below. Flate-Degiro is committed to providing you with clear and helpful assistance for your pockit experience.

Contact Info

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